Wichtigste Eigenschaften
- Arbeitsort
- Wien, Wien
- Unternehmen
- FMTG - Falkensteiner Michaeler Tourism Group AG
- Anstellungsart
- Vollzeit
- Branche
- Hotellerie
Allgemeine Beschreibung
Welcome Home!Would you like to work for a family-owned company and a dynamic group with more than 30 Falkensteiner Hotels & Residences in Europe? Would you prefer a Welcome Home! feeling instead of a sterile working environment? Would you like to actively participate instead of just trying to keep up? Would you like to set your sights high instead of not making any progress? Then you are at the right place at Falkensteiner Hotels & Residences!
For our Hotels & Residences we are currently looking for a:
Group Trainer F&B Service (m/f/d)
YOUR TASKS:
- Support in developing Operational Excellence with F&B service trainings and coachings on the spot
- Further developing and improving our Brand Standards F&B Service and Guest Interaction
- Accompanying the service teams during the pre-openings (seasonal, re- and new openings) to further develop the service sequence & processes, train the team members in all F&B service departments
- Hands-on mentality for new and re-openings to anchor the defined workflow in a sustainable manner
- Constantly improving and enhancing learning content, developing our people development strategy
- Ensuring all training activities are recorded and documented correctly
- Internal communication of Quality and People Development activities
- Support internal F&B service audits based on our Quality Assessment Report
WE OFFER:
- KlimaTicket Ö - public transport in Austria
- All- inclusive onboarding program for a great start
- Variety of training and further development Opportunities within our in-house Trainings Program from our Quality & People Development Team
- Wide range of career and development possibilities within a fast growing hotel group
- Active contribution in a dynamic work environment
- Enjoy your holiday in the best hotels to special employee conditions
- Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services
YOUR PROFILE:
- Min. 3 years operational work experience within in the hotel industry (at least in a junior leading position in the F&B Service Department)
- Pedagogic Skills of advantage, a passion for training and employee development, a must have
- Multilingual skills: proficiency in German and English mandatory, Italian or Croatian of advantage
- Strong service mentality and customer focus
- Can do and Going the extra mile attitude
- Highly responsible, reliable, structured and quality conscious
- Truly passionate and love to inspire others
- High willingness to travel and driving license
Die FMTG - Falkensteiner Michaeler Tourism Group AG ist heute einer der führenden Anbieter und Entwickler touristischer Produkte und Dienstleistungen in Zentraleuropa. Hierzu gehören u.a. die Entwicklung, Planung, Umsetzung und Führung von Hotels ebenso wie die Beratung im Bereich touristischer Objektentwicklung. Zur FMTG - Falkensteiner Michaeler Tourism Group AG gehören unter anderem die derzeit mehr als 30 Falkensteiner Hotels & Residences.
Ich will ähnliche Stellen erhalten: