Wichtigste Eigenschaften
- Arbeitsort
- Wien, Wien
- Unternehmen
- Adria Holding GmbH
- Anstellungsart
- Vollzeit
- Branche
- Hotellerie
Allgemeine Beschreibung
IntroductionIntroduction: We are currently seeking a Housekeeping Manager (m/f/d) for the business Hotel Eurostars Berlin. Situated on Friedrichstrasse, the main shopping street in Berlin's city center.
This is a full-time, on-site role. The Housekeeping Manager will be responsible for overseeing the daily operations of the housekeeping department, managing staff, ensuring guest rooms and public areas are clean and up to standards, and collaborating with other departments to achieve common goals.
Responsibilities:
- Personnel Management:
- Leadership and organization of the cleaning staff.
- Recruitment, training, and development of cleaning personnel.
- Creating schedules and work instructions.
- Ensuring Cleaning Standards:
- Ensuring adherence to all cleaning standards according to hotel policies and industry practices.
- Monitoring room cleaning, public areas, and other spaces.
- Inventory and Material Management:
- Management of cleaning products, equipment, and materials.
- Ordering cleaning supplies and monitoring inventory.
- Quality Control:
- Conducting regular inspections to ensure cleanliness standards are met.
- Addressing deviations and implementing quality improvement measures.
- Budget Management:
- Responsibility for the Housekeeping budget, including cost control and budget planning.
- Communication:
- Collaborating closely with other departments such as reception and maintenance.
- Communicating with guests to ensure their cleanliness needs are met.
- Training and Development:
- Providing training and educational materials for cleaning staff.
- Maintaining awareness of current cleaning trends and technologies.
- Environmentally Friendly Practices:
- Introducing and monitoring environmentally friendly cleaning practices and products.
- Complaint Management:
- Handling complaints regarding cleaning services and implementing solutions.
- Reporting:
- Creating regular reports on cleaning performance, budget expenditures, and quality control.
Employee Benefits:
- Seasonal Location Options: Opportunity to work seasonally in various locations, including picturesque places like Montenegro and Austria. Enhance not only your professional diversity but also personal development and cultural enrichment.
- Career Growth: In a dynamic environment, we offer the chance to advance your career. With our continuous growth, future opportunities will unfold in different countries and cities to support your professional goals.
- Salary: attractive benefits based on experience
Profile:
Qualifications:
- 3+ years of experience in a similar role
- Demonstrated success in managing a team and driving results
- Exceptional communication skills for collaboration with other departments and resolving guest complaints.
- Strong organizational, problem-solving, and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office and hotel management systems
- Bachelor's degree or diploma in Hospitality, Business Administration, or a related field is preferred. This can be also substituted with 5+ years of experience in similar role.
- Ability to speak multiple languages is a plus
Additional Requirements:
- Assertiveness and the ability to collaborate effectively with a multicultural team.
- Flexibility regarding working hours, including weekends and holidays.
- Solution-oriented mindset and the ability to adapt quickly to changing requirements.
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